Privacy
Policy
Privacy Policy
1. Introduction
A-Z Facilities Management LTD («we,» «our,» or «us») is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.
2. Information We Collect
We may collect and process the following types of personal information:
– Contact Information: Name, email address, phone number, and postal address.
– Business Information: Company name, job title, and industry.
– Website Usage Data: IP address, browser type, referring pages, and operating system.
– Communication Data: Any communications sent to us via email, contact forms, or other means.
3. How We Use Your Information
We use your personal information for the following purposes:
– To respond to your inquiries and provide requested services.
– To improve our website and customize the user experience.
– To send you marketing communications where you have provided consent.
– To comply with legal obligations or protect our rights and interests.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
– Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
– Consent: Processing is based on your consent, which you can withdraw at any time.
– Legal Obligations: Processing is necessary to comply with legal obligations.
– Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
5. Data Sharing
We may share your personal information with:
– Service providers and partners who assist us in operating our business and providing services.
– Legal and regulatory authorities in response to lawful requests.
– Third parties where required to protect our legal rights, enforce our policies, or investigate fraud or security issues.
6. Data Retention
We will retain your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
– Access the personal information we hold about you.
– Correct inaccuracies in your personal information.
– Withdraw consent where processing is based on consent.
– Request erasure of your personal information, subject to legal obligations.
– Object to processing based on legitimate interests.
– Lodge a complaint with a supervisory authority.
8. Security
We employ appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
9. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
A-Z Facilities Management LTD
39-43 London Rd, Hadleigh, Benfleet SS7 2QL
Email: info@a-zfacilitiesmanagement.co.uk
Phone: 020 3318 5771